Mobile Orders

Set up

• Tape dispenser
• Sharpie
• Highlighter

Catering

• When an order is placed, print out the order from the office printer
• Use a sharpie to mark the pickup time on the paper
• Tape the paper to the kitchen monitors
• Only bump orders off the screen that are over $75.00- Fills 4 boxes
• When it is time to start preparing the order begin by fixing the drinks first

Online Mobile Pickup Orders

• Determine the location in each store where the tickets will be hung up at
• When the ticket prints, highlight the drinks
• Tape the tickets in the designated spot
• Only bump orders off the screen that are over $75.00- Fills 4 boxes
• When it is time to start preparing the order begin by fixing the drinks first
• Always fill the drinks 1st!
• Mobile orders can be picked up by the customer inside or in the drive thru- If a customer comes through the drive thru, get their order from the cubicle and take to the window to present to customer

Online Inside Orders Pickup

• When a customer orders for online pickup they will enter in their first and last name
• Once the order is placed it will show on the backline frontline kitchen screen
• A ticket for the order will print with the details of the order and customer name
• Prepare order. Tape receipt to bag.
• Place the order in the appropriate cubicle for pickup
  • Orders should be placed in the cubicle by last name
  • Ensure the receipt is taped to front of bag
  • Ensure the receipt is facing out towards lobby so customer can easily locate their order
  • If more than 1 order in the cubicle, place side by side so that each customer can locate their order