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Operations
- Cashier Fundamentals and Customer Service
- Product Quick Reference
- Nutritional Information
- Service Manager
- Sandwich Wrapping
- Safety
- Make-Up Table
- Lobby Drink Fountain Start Up/Shut Down
- Line Busting
- Dining Room
- Double Drive-Thru Service Time Standards
- Drive-Thru Service Time Standards
- Backline Coordinator
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- 14) Improving Employee Performance
- 13)Improving Product Quality
- 7) Controlling Food Costs
- 15) Controlling Paper Costs
- 12) Controlling Cleaning & Linen Costs
- 11) Improving Staffing Levels
- 1) Improving Health Department Scores
- 10) Improving Frontline Service Times
- 9) Building Sales
- 8) Controlling Labor
- 6) Improving Customer Hospitality
- 5) Improving Store Cleanliness
- 4) Improving Crew Training
- 3) Improving Drive-thru Service Times
- 2) Controlling Turnover
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Current Campaign
- MPHC Layout – Parrish, Calhoun, Selma
- MPHC Layout
- Microwave Programming
- Merry Meal Deal
- Flapjack Breakfast
- Cinnamon Rolls
- Chicken Nuggets
- MPHC Layouts – System
- Chicken Wings
- Chocolate Chunk Cookies
- Microwave Programming
- Changes to Wing Ordering in POS
- Chicken Wings and the Hourly Report
- Chicken Wing Audit in Yoobic
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- MPHC Layout – Parrish, Calhoun, Selma
- MPHC Layout
- Microwave Programming
- Merry Meal Deal
- Flapjack Breakfast
- Cinnamon Rolls
- Chicken Nuggets
- MPHC Layouts – System
- Nutritional Information
- Chicken Wings
- Chocolate Chunk Cookies
- Microwave Programming
- Changes to Wing Ordering in POS
- Chicken Wings and the Hourly Report
- Chicken Wing Audit in Yoobic
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- Articles coming soon
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- Articles coming soon
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Recipes and Procedures
- Flapjack Breakfast
- Cinnamon Rolls
- Chicken Nuggets
- Southern Fried Chicken Sandwich
- Nutritional Information
- Common Food Allergens
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- Flapjack Breakfast
- Cinnamon Rolls
- Breakfast Plates
- Pancakes
- Smoked Sausage
- Biscuit Baking with Biscuit Mixer
- Big Ham Breakfast Sandwich
- Big Breakfast Sandwich
- Bacon
- Grits
- Sausage
- Hash Browns
- Ham
- Eggs and Sausage Breakfast
- Eggs and Bacon Breakfast
- Eggs
- Breakfast Wraps
- Breakfast Steaks
- Breakfast Biscuit Fillet
- Biscuit Sandwiches
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- Breakfast Plates
- All Recipes and Builds
- Pancakes
- Big Ham Breakfast Sandwich
- Big Breakfast Sandwich
- Grilled Chicken Platter
- Country Ham Dinner
- Country Fried Steak Dinner
- Chopped Steak Platter
- Chicken Fried Chicken Dinner
- Cheeseburger Platter
- Chicken Wraps
- Cooking Hamburger Patties
- Hamburgers
- Grilled Chicken
- Grilled Cheese
- Chicken B.L.T. Sandwich
- Big B.L.T.
- Sausage
- Ham
- Eggs and Sausage Breakfast
- Eggs and Bacon Breakfast
- Breakfast Wraps
- Breakfast Steaks
- Breakfast Biscuit Fillet
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- Articles coming soon
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Equipment
- MPHC Layout – Parrish, Calhoun, Selma
- MPHC Layout
- Microwave Programming
- Grill Temperature Programming
- Biscuit Baking with Biscuit Mixer
- Microwave Calibration
- Tea
- Iced Coffee
- Tea and Lemonade Urn Cleaning
- Store Timers
- Smart Safes
- Microwave Programming
- Fryer Programming
- Fryer Filtering
- Drink System Cleaning and Maintenance
- Coffee Machine Cleaning and Maintenance
- Bun Toaster Programming
- Biscuit Warmer Programming
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Catering
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Training
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Human Resources
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Print
Code of Conduct Policy
UpdatedJuly 16, 2025
Attendance & Punctuality
- Employees are expected to arrive on time and ready to work at the beginning of each scheduled
- Repeated tardiness or absenteeism without valid reason may result in disciplinary
Appearance & Hygiene
- Employees must follow the uniform policy, keeping uniforms clean and presentable at all
- Maintain good personal hygiene to ensure a clean and pleasant environment for coworkers and
Customer Service
- Treat all customers with respect, courtesy, and
- Listen actively to customer concerns and escalate complaints to a supervisor if
Workplace Conduct
- Respect your coworkers and supervisors at all
- Harassment, discrimination, bullying, or any inappropriate behavior will not be
- Keep personal conversations and phone use to a minimum while on the
Food Safety & Handling
- Followall food safety procedures and guidelines as instructed during
- Alwayswash hands properly and wear gloves when handling
- Do not eat or drink in food prep
Health & Safety
- Follow all health and safety guidelines as outlined during
- Keepall work areas, including the line and back of house, free of any items that violate health codes (e.g., personal belongings, unauthorized food or beverages, or unsanitary equipment).
- Immediatelyreport any hazards, injuries, or unsafe conditions to your
- Never come to work under the influence of alcohol, drugs, or any substance that may impair your
Company Property
- Use all company equipment and supplies responsibly and for work purposes
- Report any damages or issues with equipment to management
Confidentiality
- Do not share any confidential company information, including recipes, operational procedures, or employee
Disciplinary Action
- Violations of this Code of Conduct may result in disciplinary measures up to and including termination of employment.
Acknowledgment
- All employees are required to read, understand, and adhere to this Code of Conduct. By continuing employment, you agree to abide by these policies.
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