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Operations
- Product Quick Reference
- Backline Coordinator
- Cashier Fundamentals and Customer Service
- Drive-Thru Service Time Standards
- Double Drive-Thru Service Time Standards
- Dining Room
- Service Manager
- Line Busting
- Lobby Drink Fountain Start Up/Shut Down
- Make-Up Table
- Safety
- Sandwich Wrapping
- Nutritional Information
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- Improving Health Department Scores
- Controlling Turnover
- Improving Drive-thru Service Times
- Improving Crew Training
- Improving Customer Hospitality
- Improving Store Cleanliness
- Controlling Food Costs
- Controlling Labor
- Building Sales
- Improving Frontline Service Times
- Improving Staffing Levels
- Controlling Cleaning & Linen Costs
- Improving Product Quality
- Improving Employee Performance
- Controlling Paper Costs
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Current Campaign
- Campaign 6 Recipes and Builds
- Force Shipments
- Chicken Wing Audit in Yoobic
- Chicken Wings and the Hourly Report
- Changes to Wing Ordering in POS
- Make Table Layout Test Group B
- Microwave Programming Test Group B
- MPHC Layout Test Group B
- Sloppy Joe
- Biscuit Timer Programming
- Fryer Programming
- Microwave Programming
- MPHC Layouts – System
- Loaded Macaroni and Cheese
- Chocolate Chunk Cookies
- Chicken Wings
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- Campaign 6 Recipes and Builds
- Force Shipments
- Chicken Wing Audit in Yoobic
- Chicken Wings and the Hourly Report
- Changes to Wing Ordering in POS
- Biscuit Timer Programming
- Fryer Programming
- Microwave Programming
- MPHC Layouts – System
- Loaded Macaroni and Cheese
- Chocolate Chunk Cookies
- Chicken Wings
- Nutritional Information
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- Articles coming soon
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Recipes and Procedures
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- Bacon
- Big Breakfast Sandwich
- Big Ham Breakfast Sandwich
- Biscuit Baking with Biscuit Mixer
- Biscuit Sandwiches
- Breakfast Biscuit Fillet
- Breakfast Plates
- Breakfast Steaks
- Breakfast Wraps
- Eggs
- Eggs and Bacon Breakfast
- Eggs and Sausage Breakfast
- Grits
- Ham
- Hash Browns
- Pancakes
- Sausage
- Smoked Sausage
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- Big Breakfast Sandwich
- Big Ham Breakfast Sandwich
- Breakfast Biscuit Fillet
- Breakfast Plates
- Breakfast Steaks
- Breakfast Wraps
- Eggs and Bacon Breakfast
- Eggs and Sausage Breakfast
- Ham
- Pancakes
- Sausage
- Big B.L.T.
- Chicken B.L.T. Sandwich
- Grilled Cheese
- Grilled Chicken
- Cooking Hamburger Patties
- Hamburgers
- Chicken Wraps
- Cheeseburger Platter
- Chicken Fried Chicken Dinner
- Chopped Steak Platter
- Country Fried Steak Dinner
- Country Ham Dinner
- Grilled Chicken Platter
- All Recipes and Builds
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Equipment
- Biscuit Warmer Programming
- Bun Toaster Programming
- Coffee Machine Cleaning and Maintenance
- Drink System Cleaning and Maintenance
- Fryer Filtering
- Fryer Programming
- Grill Temperature Programming
- Microwave Programming
- Smart Safes
- Store Timers
- Tea and Lemonade Urn Cleaning
- Biscuit Baking with Biscuit Mixer
- Iced Coffee
- Tea
- Microwave Calibration
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Catering
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Training
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Human Resources
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Print
Code of Conduct Policy
UpdatedJuly 16, 2025
Attendance & Punctuality
- Employees are expected to arrive on time and ready to work at the beginning of each scheduled
- Repeated tardiness or absenteeism without valid reason may result in disciplinary
Appearance & Hygiene
- Employees must follow the uniform policy, keeping uniforms clean and presentable at all
- Maintain good personal hygiene to ensure a clean and pleasant environment for coworkers and
Customer Service
- Treat all customers with respect, courtesy, and
- Listen actively to customer concerns and escalate complaints to a supervisor if
Workplace Conduct
- Respect your coworkers and supervisors at all
- Harassment, discrimination, bullying, or any inappropriate behavior will not be
- Keep personal conversations and phone use to a minimum while on the
Food Safety & Handling
- Followall food safety procedures and guidelines as instructed during
- Alwayswash hands properly and wear gloves when handling
- Do not eat or drink in food prep
Health & Safety
- Follow all health and safety guidelines as outlined during
- Keepall work areas, including the line and back of house, free of any items that violate health codes (e.g., personal belongings, unauthorized food or beverages, or unsanitary equipment).
- Immediatelyreport any hazards, injuries, or unsafe conditions to your
- Never come to work under the influence of alcohol, drugs, or any substance that may impair your
Company Property
- Use all company equipment and supplies responsibly and for work purposes
- Report any damages or issues with equipment to management
Confidentiality
- Do not share any confidential company information, including recipes, operational procedures, or employee
Disciplinary Action
- Violations of this Code of Conduct may result in disciplinary measures up to and including termination of employment.
Acknowledgment
- All employees are required to read, understand, and adhere to this Code of Conduct. By continuing employment, you agree to abide by these policies.
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