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Operations
- Cashier Fundamentals and Customer Service
- Product Quick Reference
- Nutritional Information
- Service Manager
- Sandwich Wrapping
- Safety
- Make-Up Table
- Lobby Drink Fountain Start Up/Shut Down
- Line Busting
- Dining Room
- Double Drive-Thru Service Time Standards
- Drive-Thru Service Time Standards
- Backline Coordinator
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- 14) Improving Employee Performance
- 13)Improving Product Quality
- 7) Controlling Food Costs
- 15) Controlling Paper Costs
- 12) Controlling Cleaning & Linen Costs
- 11) Improving Staffing Levels
- 1) Improving Health Department Scores
- 10) Improving Frontline Service Times
- 9) Building Sales
- 8) Controlling Labor
- 6) Improving Customer Hospitality
- 5) Improving Store Cleanliness
- 4) Improving Crew Training
- 3) Improving Drive-thru Service Times
- 2) Controlling Turnover
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Current Campaign
- MPHC Layout – Parrish, Calhoun, Selma
- MPHC Layout
- Microwave Programming
- Merry Meal Deal
- Flapjack Breakfast
- Cinnamon Rolls
- Chicken Nuggets
- MPHC Layouts – System
- Chicken Wings
- Chocolate Chunk Cookies
- Microwave Programming
- Changes to Wing Ordering in POS
- Chicken Wings and the Hourly Report
- Chicken Wing Audit in Yoobic
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- MPHC Layout – Parrish, Calhoun, Selma
- MPHC Layout
- Microwave Programming
- Merry Meal Deal
- Flapjack Breakfast
- Cinnamon Rolls
- Chicken Nuggets
- MPHC Layouts – System
- Nutritional Information
- Chicken Wings
- Chocolate Chunk Cookies
- Microwave Programming
- Changes to Wing Ordering in POS
- Chicken Wings and the Hourly Report
- Chicken Wing Audit in Yoobic
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- Articles coming soon
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- Articles coming soon
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Recipes and Procedures
- Flapjack Breakfast
- Cinnamon Rolls
- Chicken Nuggets
- Southern Fried Chicken Sandwich
- Nutritional Information
- Common Food Allergens
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- Flapjack Breakfast
- Cinnamon Rolls
- Breakfast Plates
- Pancakes
- Smoked Sausage
- Biscuit Baking with Biscuit Mixer
- Big Ham Breakfast Sandwich
- Big Breakfast Sandwich
- Bacon
- Grits
- Sausage
- Hash Browns
- Ham
- Eggs and Sausage Breakfast
- Eggs and Bacon Breakfast
- Eggs
- Breakfast Wraps
- Breakfast Steaks
- Breakfast Biscuit Fillet
- Biscuit Sandwiches
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- Breakfast Plates
- All Recipes and Builds
- Pancakes
- Big Ham Breakfast Sandwich
- Big Breakfast Sandwich
- Grilled Chicken Platter
- Country Ham Dinner
- Country Fried Steak Dinner
- Chopped Steak Platter
- Chicken Fried Chicken Dinner
- Cheeseburger Platter
- Chicken Wraps
- Cooking Hamburger Patties
- Hamburgers
- Grilled Chicken
- Grilled Cheese
- Chicken B.L.T. Sandwich
- Big B.L.T.
- Sausage
- Ham
- Eggs and Sausage Breakfast
- Eggs and Bacon Breakfast
- Breakfast Wraps
- Breakfast Steaks
- Breakfast Biscuit Fillet
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- Articles coming soon
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Equipment
- MPHC Layout – Parrish, Calhoun, Selma
- MPHC Layout
- Microwave Programming
- Grill Temperature Programming
- Biscuit Baking with Biscuit Mixer
- Microwave Calibration
- Tea
- Iced Coffee
- Tea and Lemonade Urn Cleaning
- Store Timers
- Smart Safes
- Microwave Programming
- Fryer Programming
- Fryer Filtering
- Drink System Cleaning and Maintenance
- Coffee Machine Cleaning and Maintenance
- Bun Toaster Programming
- Biscuit Warmer Programming
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Catering
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Training
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Human Resources
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Print
Double Drive-Thru Service Time Standards
UpdatedJuly 7, 2025
By Day Part
| Breakfast | Lunch | Afternoon | Dinner |
|---|---|---|---|
| 5am – 10am | 10am – 2pm | 2pm – 5pm | 5pm- Close |
| A Level | |||
| Window :38 or Below | Window :55 or below | Window 1:10 or below | Window 1:10 or below |
| B Level | |||
| Window :39 – :44 | Window :56 – 1:05 | Window 1:11 – 1:20 | Window 1:11 – 1:20 |
| C Level | |||
| Window :44 – :48 | Window 1:05 – 1:15 | Window 1:21 – 1:30 | Window 1:21 – 1:30 |
| D Level | |||
| Window :49 – :53 | Window 1:16 – 1:25 | Window 1:31 – 1:40 | Window 1:31 – 1:40 |
| F Level | |||
| Window :54+ | Window 1:26+ | Window 1:41+ | Window 1:41+ |
All Day Standards
| A | B | C | D | F |
| Window :56 or below | Window :57 – 1:01 | Window 1:02 – 1:09 | Window 1:10 – 1:17 | Window 1:18+ |
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