FMLA and Accommodations

ADA /Religious Accommodation request process

1. Team member has a request to alter job duties (for example: needs a stool, lifting restrictions, etc.)
2. Manager prints request form and gives to TM
3. TM returns completed form to Manager
4. Manager emails completed form to Mary Walker at marywalker@eatatjacks.com. If TM is unable to complete work requirements without accommodation they must remain off work (unpaid unless benefit time is available and requested) until the request process is completed
5. HR provides any other necessary paperwork to TM
6. TM returns completed packet within 8 days to Mary
7. ADA request
   1. HRBP reviews medical recommendation and determines ability to accommodate
8. Religious Accommodation request
   1. HRBP reviews request and determines ability to accommodate
9. HRBP drafts accommodation approval/denial letter and provides to TM
10. HRBP sends approval letter to AS
11. AS notifies location managers of expectations and what is next step

School Personal Leave of Absence Request Process

1. TM is in school
2. TM notifies Manager of need
3. Manager prints request form from JVU and gives to TM to complete
4. TM returns completed form to Manager
5. Manager emails TM’s completed form to Mary Walker at marywalker@eatatjacks.com
6. HR reviews request and determines eligibility
7. HR drafts approval/denial letter and provides to TM within 5 days
8. If approved HR notifies Karen to process a change of status to LOA
9. HR notifies AS of TM status
10. Seven (7) days prior to end of leave, TM reaches out to Mary to follow up on return-to-work date
11. Mary notifies location to place TM on schedule
12. Mary notifies Karen of RTW date
13. On RTW date Karen returns TM to active status

WC concurrent with FMLA

1. TM works with Danielle to request FMLA when medical provider recommends continuous or intermittent time away from work
2. Danielle sends TM information to Karen, Karen places TM on LOA status in the system
3. Danielle notifies TM of FMLA status and if approved that it runs concurrent with WC
   1. LOA Return to work with Restrictions:
      1. Danielle works with Mary/Melissa to review medical provider recommend
         restrictions to determine ability to accommodate
      2. HRBP drafts accommodation approval/denial letter and gives to Danielle
      3. HRBP sends approval letter to AS and notifies location to place TM on
         schedule
      4. Danielle provides accommodation status letter to TM
   2. LOA Return to work without Restrictions:
      1. Continue with process step #4
4. Danielle notifies Karen of RTW date
5. Danielle notifies location to place TM on schedule
6. On RTW date Karen moves TM to active in system
7. Danielle communicates with GM at location and TM on expectations and what is needed for follow up

FMLA process for Crew and Managers

1. Team Member (TM)/Manager has a need to miss work on a continuous or intermittent basis
2. TM tells their Manager (MGR) of said need, Managers notify their Area Supervisor of said need
3. MGR prints LOA request form from JVU and gives to TM to complete
4. TM returns completed form to MGR
5. MGR emails TM’s form to Karen Spruell – kspruell@eatatjacks.com
6. Karen reviews request and determines TM’s eligibility
   1. IF ELIGIBLE
      1. Karen will provide required paperwork to TM
      2. TM returns completed packet within 8 days
      3. Karen sends approval letter within 5 days and notifies HRBP of approval
      4. HRBP confirms tentative RTW date with Area
      5. Seven (7) days prior to end of leave, Karen reaches out to the TM to follow up on RTW date
      6. Karen notifies location of return TM to schedule
      7. TM provides release to full duty to Karen prior to RTW date
      8. On RTW date Karen changes TM back to active status
      9. If TM is not able to return at the exhaustion of their FMLA, TM notifies Karen of their voluntary resignation
      10. Karen processes the status change and notifies the location
   2. IF NOT ELIGIBLE
      1. Karen sends denial letter to TM within five (5) days
      2. Karen notifies HRBP TM is not eligible
      3. HRBP woks with TM and location on next step

Click to download the FMLA Request Form