Looking for help?
-
Operations
- Product Quick Reference
- Backline Coordinator
- Cashier Fundamentals and Customer Service
- Drive-Thru Service Time Standards
- Double Drive-Thru Service Time Standards
- Dining Room
- Service Manager
- Line Busting
- Lobby Drink Fountain Start Up/Shut Down
- Make-Up Table
- Safety
- Sandwich Wrapping
- Nutritional Information
-
- Improving Health Department Scores
- Controlling Turnover
- Improving Drive-thru Service Times
- Improving Crew Training
- Improving Customer Hospitality
- Improving Store Cleanliness
- Controlling Food Costs
- Controlling Labor
- Building Sales
- Improving Frontline Service Times
- Improving Staffing Levels
- Controlling Cleaning & Linen Costs
- Improving Product Quality
- Improving Employee Performance
- Controlling Paper Costs
-
Current Campaign
- Campaign 6 Recipes and Builds
- Force Shipments
- Chicken Wing Audit in Yoobic
- Chicken Wings and the Hourly Report
- Changes to Wing Ordering in POS
- Make Table Layout Test Group B
- Microwave Programming Test Group B
- MPHC Layout Test Group B
- Sloppy Joe
- Biscuit Timer Programming
- Fryer Programming
- Microwave Programming
- MPHC Layouts – System
- Loaded Macaroni and Cheese
- Chocolate Chunk Cookies
- Chicken Wings
- Show Remaining Articles (1) Collapse Articles
-
- Campaign 6 Recipes and Builds
- Force Shipments
- Chicken Wing Audit in Yoobic
- Chicken Wings and the Hourly Report
- Changes to Wing Ordering in POS
- Biscuit Timer Programming
- Fryer Programming
- Microwave Programming
- MPHC Layouts – System
- Loaded Macaroni and Cheese
- Chocolate Chunk Cookies
- Chicken Wings
- Nutritional Information
-
- Articles coming soon
-
Recipes and Procedures
-
- Bacon
- Big Breakfast Sandwich
- Big Ham Breakfast Sandwich
- Biscuit Baking with Biscuit Mixer
- Biscuit Sandwiches
- Breakfast Biscuit Fillet
- Breakfast Plates
- Breakfast Steaks
- Breakfast Wraps
- Eggs
- Eggs and Bacon Breakfast
- Eggs and Sausage Breakfast
- Grits
- Ham
- Hash Browns
- Pancakes
- Sausage
- Smoked Sausage
- Show Remaining Articles (3) Collapse Articles
-
- Big Breakfast Sandwich
- Big Ham Breakfast Sandwich
- Breakfast Biscuit Fillet
- Breakfast Plates
- Breakfast Steaks
- Breakfast Wraps
- Eggs and Bacon Breakfast
- Eggs and Sausage Breakfast
- Ham
- Pancakes
- Sausage
- Big B.L.T.
- Chicken B.L.T. Sandwich
- Grilled Cheese
- Grilled Chicken
- Cooking Hamburger Patties
- Hamburgers
- Chicken Wraps
- Cheeseburger Platter
- Chicken Fried Chicken Dinner
- Chopped Steak Platter
- Country Fried Steak Dinner
- Country Ham Dinner
- Grilled Chicken Platter
- All Recipes and Builds
- Show Remaining Articles (10) Collapse Articles
-
-
Equipment
- Biscuit Warmer Programming
- Bun Toaster Programming
- Coffee Machine Cleaning and Maintenance
- Drink System Cleaning and Maintenance
- Fryer Filtering
- Fryer Programming
- Grill Temperature Programming
- Microwave Programming
- Smart Safes
- Store Timers
- Tea and Lemonade Urn Cleaning
- Biscuit Baking with Biscuit Mixer
- Iced Coffee
- Tea
- Microwave Calibration
-
Catering
-
Training
-
Human Resources
< All Topics
Print
Major Work Rules
UpdatedJuly 16, 2025
As a member of the Jack’s Team, all employees have a responsibility to the company and to the fellow employees to conduct themselves according to certain rules of behavior. Certain guidelines and rules have been established for everyone’s protection and welfare. Failure to abide by the following rules and guidelines will result in disciplinary action up to and including termination:
- Any violation of Anti-Harassment, Anti-Discrimination or Anti-Retaliation policy. If you believe that a direction has been given to you that is not legal, ethical or within the scope of Jack’s business, you should immediately notify Jack’s management using the Speak Up Program.
- Firearms or any dangerous weapons are prohibited on the premises.
- Rudeness to a guest will not be tolerated.
- Horseplay, inappropriate behavior, use of profane and/or vulgar language is prohibited.
- Verbal arguments or provocation that leads to physical contact among Jack’s employees, customers, vendors or guests is prohibited.
- Insubordination: You may be asked to perform job functions not directly related to the position to which you were initially assigned. We expect you to comply with the directions given by management provided those directions are legal, ethical, and within the scope of Jack’s business.
- Any violation of drug/alcohol policy.
- Theft of food, customer information, cash or company property cannot be removed from the premises without Regional Director consent.
- Integrity Violations: Falsifying company records such as employment applications, time and attendance records, statistical reports, inventory, voids and deletes. Using customer rewards receipt points is also prohibited.
- Solicitation of employees is prohibited. This includes the sale of products, services or merchandise.
Table of Contents