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Operations
- Cashier Fundamentals and Customer Service
- Product Quick Reference
- Nutritional Information
- Service Manager
- Sandwich Wrapping
- Safety
- Make-Up Table
- Lobby Drink Fountain Start Up/Shut Down
- Line Busting
- Dining Room
- Double Drive-Thru Service Time Standards
- Drive-Thru Service Time Standards
- Backline Coordinator
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- 14) Improving Employee Performance
- 13)Improving Product Quality
- 7) Controlling Food Costs
- 15) Controlling Paper Costs
- 12) Controlling Cleaning & Linen Costs
- 11) Improving Staffing Levels
- 1) Improving Health Department Scores
- 10) Improving Frontline Service Times
- 9) Building Sales
- 8) Controlling Labor
- 6) Improving Customer Hospitality
- 5) Improving Store Cleanliness
- 4) Improving Crew Training
- 3) Improving Drive-thru Service Times
- 2) Controlling Turnover
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Current Campaign
- MPHC Layout – Parrish, Calhoun, Selma
- MPHC Layout
- Microwave Programming
- Merry Meal Deal
- Flapjack Breakfast
- Cinnamon Rolls
- Chicken Nuggets
- MPHC Layouts – System
- Chicken Wings
- Chocolate Chunk Cookies
- Microwave Programming
- Changes to Wing Ordering in POS
- Chicken Wings and the Hourly Report
- Chicken Wing Audit in Yoobic
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- MPHC Layout – Parrish, Calhoun, Selma
- MPHC Layout
- Microwave Programming
- Merry Meal Deal
- Flapjack Breakfast
- Cinnamon Rolls
- Chicken Nuggets
- MPHC Layouts – System
- Nutritional Information
- Chicken Wings
- Chocolate Chunk Cookies
- Microwave Programming
- Changes to Wing Ordering in POS
- Chicken Wings and the Hourly Report
- Chicken Wing Audit in Yoobic
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- Articles coming soon
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- Articles coming soon
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Recipes and Procedures
- Flapjack Breakfast
- Cinnamon Rolls
- Chicken Nuggets
- Southern Fried Chicken Sandwich
- Nutritional Information
- Common Food Allergens
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- Flapjack Breakfast
- Cinnamon Rolls
- Breakfast Plates
- Pancakes
- Smoked Sausage
- Biscuit Baking with Biscuit Mixer
- Big Ham Breakfast Sandwich
- Big Breakfast Sandwich
- Bacon
- Grits
- Sausage
- Hash Browns
- Ham
- Eggs and Sausage Breakfast
- Eggs and Bacon Breakfast
- Eggs
- Breakfast Wraps
- Breakfast Steaks
- Breakfast Biscuit Fillet
- Biscuit Sandwiches
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- Breakfast Plates
- All Recipes and Builds
- Pancakes
- Big Ham Breakfast Sandwich
- Big Breakfast Sandwich
- Grilled Chicken Platter
- Country Ham Dinner
- Country Fried Steak Dinner
- Chopped Steak Platter
- Chicken Fried Chicken Dinner
- Cheeseburger Platter
- Chicken Wraps
- Cooking Hamburger Patties
- Hamburgers
- Grilled Chicken
- Grilled Cheese
- Chicken B.L.T. Sandwich
- Big B.L.T.
- Sausage
- Ham
- Eggs and Sausage Breakfast
- Eggs and Bacon Breakfast
- Breakfast Wraps
- Breakfast Steaks
- Breakfast Biscuit Fillet
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- Articles coming soon
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Equipment
- MPHC Layout – Parrish, Calhoun, Selma
- MPHC Layout
- Microwave Programming
- Grill Temperature Programming
- Biscuit Baking with Biscuit Mixer
- Microwave Calibration
- Tea
- Iced Coffee
- Tea and Lemonade Urn Cleaning
- Store Timers
- Smart Safes
- Microwave Programming
- Fryer Programming
- Fryer Filtering
- Drink System Cleaning and Maintenance
- Coffee Machine Cleaning and Maintenance
- Bun Toaster Programming
- Biscuit Warmer Programming
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Catering
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Training
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Human Resources
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Print
Major Work Rules
UpdatedJuly 16, 2025
As a member of the Jack’s Team, all employees have a responsibility to the company and to the fellow employees to conduct themselves according to certain rules of behavior. Certain guidelines and rules have been established for everyone’s protection and welfare. Failure to abide by the following rules and guidelines will result in disciplinary action up to and including termination:
- Any violation of Anti-Harassment, Anti-Discrimination or Anti-Retaliation policy. If you believe that a direction has been given to you that is not legal, ethical or within the scope of Jack’s business, you should immediately notify Jack’s management using the Speak Up Program.
- Firearms or any dangerous weapons are prohibited on the premises.
- Rudeness to a guest will not be tolerated.
- Horseplay, inappropriate behavior, use of profane and/or vulgar language is prohibited.
- Verbal arguments or provocation that leads to physical contact among Jack’s employees, customers, vendors or guests is prohibited.
- Insubordination: You may be asked to perform job functions not directly related to the position to which you were initially assigned. We expect you to comply with the directions given by management provided those directions are legal, ethical, and within the scope of Jack’s business.
- Any violation of drug/alcohol policy.
- Theft of food, customer information, cash or company property cannot be removed from the premises without Regional Director consent.
- Integrity Violations: Falsifying company records such as employment applications, time and attendance records, statistical reports, inventory, voids and deletes. Using customer rewards receipt points is also prohibited.
- Solicitation of employees is prohibited. This includes the sale of products, services or merchandise.
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